Information We Collect

We collect information you provide directly — name, email, shipping address, billing information, and account credentials — when you create an account, place an order, or contact us. We also collect technical information automatically: IP address, browser type, device identifiers, pages visited, and timestamps. Payment card details are processed by our payment processor and are not stored on our servers. How We Use Information We use your information to: (a) fulfill orders and provide customer support; (b) maintain account and security records; (c) record your research-use and age confirmations for compliance; (d) send transactional emails (order confirmations, shipping, password resets); (e) with your consent, send marketing emails about products and promotions; (f) detect fraud and protect the integrity of the site; (g) comply with legal obligations.

Cookies & Tracking

We use cookies and similar technologies for essential site functionality (login, cart), analytics (understanding site usage), and — where applicable — marketing measurement. You can disable cookies in your browser, but parts of the site may not work properly. We do not knowingly use cross-site tracking for behavioral advertising.

Sharing of Information

We do not sell your personal information. We share information only with: payment processors, shipping carriers, email service providers, fraud-prevention services, cloud hosting and database providers, and law enforcement when legally required. All vendors are contractually required to protect your information.

Data Retention

We retain account, order, and consent records for as long as your account is active and for a reasonable period afterward to comply with tax, accounting, regulatory, and dispute-resolution obligations. You may request deletion of your account at any time, subject to records we are legally required to retain.

Your Rights

Depending on your jurisdiction (including California’s CCPA/CPRA, Colorado, Virginia, Connecticut, Texas, and other state privacy laws), you may have the right to: access the information we hold about you, request correction or deletion, opt out of marketing communications, opt out of the “sale” or “sharing” of personal information (we do not sell), and request data portability. To exercise any right, contact us. We will verify your identity before responding and reply within the timeframes required by applicable law.

Marketing Emails

Marketing emails include a one-click unsubscribe link and our physical postal address. You can also disable marketing emails in your account settings.

Children’s Privacy

This site is intended for adults aged 21 and older. We do not knowingly collect information from anyone under 18. If you believe we have, contact us and we will delete it.

Security

We use industry-standard administrative, technical, and physical safeguards — including encryption in transit, access controls, and database row-level security — to protect your information. No method of transmission or storage is 100% secure.

Changes

We may update this policy from time to time. The “Last updated” date will reflect the most recent revision.

Contact

Privacy questions or requests: Contact us.